Cursor cannot login

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I am on cursor 1.7.17 and cannot use the KI because I can’t lock in to the payed account. Cursor won’t ask me to lock in, nor can i find a way to start the lock in. Clicking on the account button in the bar on the left i just says I am not signed in. How can i trigger the sign in process? I am on Mac os

Steps to Reproduce

cannot sign in

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.7.17
VSCode Version: 1.99.3
Commit: 34881053400013f38e2354f1479c88c9067039a0
Date: 2025-09-29T03:10:26.099Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.6.0

Hey, when you click the Login button, your browser should open. Is that not happening? Could you record a short video?

This topic was automatically closed 22 days after the last reply. New replies are no longer allowed.