Cursor Connection Failed Issue with Chat and Composer (Paid User)

Discussion
1

Dear Cursor Support Team,

I am writing to report a persistent issue I am experiencing with the Chat and Composer features in Cursor. Both features consistently display a “Connection Failed” error, preventing me from utilizing them.

I have verified that my internet connection is stable and functioning correctly. Interestingly, the Agent mode within Composer works without any connection problems. This leads me to believe the issue is specific to the Chat and Composer functionalities.

Here are some additional details:

  • Cursor Version: I am currently using the latest version of Cursor.
  • Subscription: I am a paid user with an active subscription.
  • Model Compatibility: The models I am attempting to use are all supported and available for use.

Could you please investigate the cause of this connection failure and provide a solution? I rely heavily on Cursor for my work, and this issue is significantly impacting my productivity.

Thank you for your time and assistance.

Sincerely,

Wenxi

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2

This is happening to me often with version 0.45.10. There are a host of issues with this version that I hope get addressed sooner than later.

3

same with me, software version is 0.45.11, completely unusable

4

Hey, sorry to hear you are having issues!

If you are still facing some problems, can you sent over a fresh request ID and I’ll be happy to take a look!

5

Same here too
e5ed2e27-756a-41ea-97d2-83988428d97b

6

I have a same issue.
[1]
e5ed2e27-756a-41ea-97d2-83988428d97b

[2]
Version: 0.46.11 (user setup)
VSCode Version: 1.96.2
Commit: ae378be9dc2f5f1a6a1a220c6e25f9f03c8d4e10
Date: 2025-03-07T07:01:25.026Z
Electron: 32.2.6
Chromium: 128.0.6613.186
Node.js: 20.18.1
V8: 12.8.374.38-electron.0
OS: Windows_NT x64 10.0.19045

7

Last night was okay, but tonight I’m facing this more frequent…
here’s my request-id: d2b86ec7-b3a1-45cf-96ee-cf32ca5267ac

Can you help? @danperks

8

Same - website is broken as well, opening a new cursor crashes.

https://downdetector.com/status/cursor/

it is down for everyone by the looks.

9

Same here (Request ID: 7228d482-e95d-45d9-9923-69a7341da420)

10

same

11

Same. When I restart cursor it will work for about 10 requests. And then will fail again.

12

Hey, what error are you seeing, and when you do, do you have a request ID you can send over?

13

Hi, my requests ids are
e71f8f8d-7547-444c-b5e3-40366c49b66c (Connection failed. If the problem persists, please check your internet connection or VPN)

2dd330e6-6423-4c6d-8a8c-61d898fa122b (Croped response, hangs like that, see image)

image
image559×564 24.3 KB

Tried in friday on same PC and network, it was ok.

14

Same issue here with the latest 0.48.6 on Linux, paid subscriber, started happening after upgraded to this version.
My request id: 6659c79d-7600-4fa4-b14f-943378fd22a4

15

Same here. (Request ID: 2dac633b-4c4c-43f9-bf90-dd82afbe1e56)

16

I’ve had the same problem for 2 days now and I’m stuck…
(Request ID: 1a94dd48-c358-45b9-8683-3b7d1ce22e61)

Version: 0.48.7
VSCode Version: 1.96.2
Commit: 1d623c4cc1d3bb6e0fe4f1d5434b47b958b05870
Date: 2025-04-02T04:52:01.515Z (5 days ago)
Electron: 34.3.4
Chromium: 132.0.6834.210
Node.js: 20.18.3
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.3.0

17

Hey, are you still seeing issues now?

If so, can you send a fresh Request ID?

18

Connection failed. If the problem persists, please check your internet connection or VPN
(Request ID: b0508bc1-2a17-46f1-b7f1-fb96c76e231e)