Cursor Connection failed vpn or connection issue

Support Bug Reports
1

i have this issue since several days now and its hapenning for claude-3.7-sonnet model

Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: 3b84fef6-96a4-42ac-b0af-c3b0e7607a28)

im NOT using a vpn and i don’t have any kind of firewall or anything of the sort to stop it

i also disabled http2 and did multiple troubleshooting mainly changing connection source, even used a public wifi

2

I have the same problem… nothing work

Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: 6dff6e19-8520-45cd-ae2f-eec069dac24f)

3

Same issue for me with all models. I fixed it by downloading version 0.46 and disabling automatic updates.

4

Getting the same message tonight. Cursor worked fine all day and for the last couple hours I’m getting this message. I tried restarting cursor, but it didn’t help.

5

Same here, 0.48.6. VPN didn’t help

6

same here.

7

Hey, are you using MCP servers? If so, try disabling them and see if that resolves the issue.

8

mine either! worried!

9

Same problem here.

10

Happens always when I add @web context in 0.48.6 (went from 0.47.x to that version).
Downgraded to 0.47.9 - the same.

11

No MCP enable here.. Almost 24 hours without working, with this error message. Email support hasn’t provided updates since 16 hours ago, and I was charged 3 credits for a single request. How can we get help?

12

Yep, went to sleep, woke up, and it still doesn’t work. What version is everyone on that it’s not working?

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13

Created a new chat and now it’s working. :face_with_head_bandage:

14

same problem here

15

same here.. 2nd day in a row

16

Everyone experiencing this error, try creating a new chat, it should resolve the issue.

17

Again no… “Connection failed. If the problem persists, please check your internet connection or VPN” :sob:

18

I’m also having the same issue. I’m getting this error:
“Connection failed. If the problem persists, please check your internet connection or VPN.”

I’m using the Enterprise version.

19

Same here…

i changed nothing.. i just activated the PRO Plan and 2 hours later it stopped working completely.

Restarted pc
Checked the internet connection..
Nothing works -.-

Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: 0c99f1e6-1783-4f30-a08b-35ee75454d54)