Cursor IDE not working

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

The processing of all chat requests is taking longer than expected and is not proceeding.

Steps to Reproduce

input any chat request

Operating System

Windows 10/11

Version Information

Version: 3.21.9 (system setup)
VS Code Extension API: 1.128.0
Commit: 9998796a6096ce83d83a9332bfe7473b985db750
Date: 2026-09-17T02:16:48.732Z
Layout: IDE
Build Type: Stable
Release Track: Default
Electron: 42.10.0
Chromium: 148.0.7778.280
Node.js: 24.18.1
V8: 14.8.178.38-electron.0
xterm.js: 6.1.0-beta.291
OS: Windows_NT x64 10.0.26200

For AI issues: which model did you use?

Cursor Grok 4.6

Does this stop you from using Cursor

Yes - Cursor is unusable

4

agent is background working all requets.

may be something related this ide issue

6

I am having the same issue

9

Hey @swbanf, sorry about this. It’s not on your end, it’s an issue we’re tracking and I’ve added your report.

For now, use the Agents Window to keep working, since it’s unaffected (sounds like you already found it works there).

To help us pin it down: close all editor tabs (Ctrl+K then Ctrl+W), open a new Agent chat, and send “hello”. If it replies, reopen a few files and try again in a new chat. If a turn hangs, run “Developer: Capture and Send Debugging Data” (Ctrl+Shift+P, default options) and attach the zip here with the time you sent it.

10

Had same problem this morning after latest Cursor Windows update. Restarting Cursor helped after update

11

Same for me. I just had to restart after everything stopped working

12

Thanks to reply. It is working normally following today’s update.