I rely on Cursor for daily work and would appreciate urgent assistance.
Update
Request to llm-models in my cursor, going from server which connected with my laptop via SSH. With local Jupyter-notebooks cursor working without problems at this moment.
I had a similar issue once when I had it merging two files. It was repeating several lines in a yaml file in an infinite loop. I solved it by merely stopping it and telling it that it was in an infinite loop, and it figured out what it was doing wrong and re-did it correctly.
I’ve been unable to use your app for several days — it’s completely frozen and unresponsive. I’m reaching out again because I haven’t received any meaningful support, and I’m growing frustrated.
It feels like the team is more focused on football or engaging on Twitter than responding to paying users on forums. I want to remind you that I’m a paying customer, not just a free user.
From the outside, it seems like you may treat your VCs as your primary “customers.” But that’s a mistake. Your real customers are the people who pay you for your product — people like me, who depend on Cursor for work.
Please take this seriously and resolve my issue as soon as possible. I cannot continue working like this. Also, please stop sending generic replies — I need real help, and I need it now.