Cursor stuck at start up

[tangjun (tangzhengjun)]

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Cursor can’t start up normally. it stays display a blank container forever. the window can drag-move, but it is show this as picutre forever.

Steps to Reproduce

double click Cursor to start up

Screenshots / Screen Recordings

Operating System

Windows 10/11

Version Information

Windows, 2.4.23

Does this stop you from using Cursor

Yes - Cursor is unusable

[tangjun (tangzhengjun)]

It cause me can’t use Cursor. Help me how to fix it pls.

Clear the app data and reinstall may fix it, but I want to keep my chat history, so I can’t do that.

[deanrie]

Hey, thanks for the report. Try opening a different folder first. The issue might be with a specific workspace.

1. Launch Cursor with a new folder.

If Cursor opens fine with another folder, the problem is your last workspace. Then:

• Find your project’s folder in %AppData%\Cursor\User\workspaceStorage\
• Delete state.vscdb and state.vscdb.backup there
• Your chat history will be lost

If that didn’t help (you still get an empty window with any folder), it’s likely a GPU rendering issue.

Run:

"C:\Program Files\Cursor\Cursor.exe" --disable-gpu

If the window shows up, make it permanent via %AppData%\Cursor\User\argv.json:

{
    "disable-hardware-acceleration": true
}

Or try a faster option:

{
    "use-angle": "gl"
}

Let me know what happens. Does it open with a different folder?

[tangjun (tangzhengjun)]

I download and re-install Cursor from official site, it becomes good and normal, the issue it not longer exist.

strange…