Cursor web unable to view Account Pro status

Cursor web unable to view Account Pro status. Loads of api/stripe errors

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same here. it shows that I’m a non pro member and unable to access the features right now. My current sub ends on 22nd april

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Same since over an hour ago

I had the same problem

me too

Same. Lost my patience, cancelled my sub, and deleted my account. They’ll likely never see my money again.

Thats a bit over the top :smiley: guys we all know bugs happen .. I am happy to wait

When it started messing with my billing/pricing settings, it was a hard no from me.

Don’t worry trust me they are legit.. they’ll handle it … god knows the stress they are feeling right now… been there

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Hey guys, unfortunately Cursor faces some downtime yesterday that caused issues across all of Cursor’s features.

This should be resolved now, but if you’ve had any issues with billing, feel free to drop us an email at [email protected] and we’ll be happy to help

My credit card has been charged twice and have yet to be able to use pro subscription. I have emailed [email protected] a since february. Have only received email from Sam stating someone else was going to look into the issue, but it is yet to be resolved. Would appreciate getting this resolved either by being able to use the service being paid for or a refund. I can’t even cancel the subscription.
Thanks,

The lack of an adequate response is very troubling. I’ve been paying for a subscription for two months without being able to use the service.

Sorry for the delay, just replied to you via email now!

Thank you for the response Dan.

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