I have paid Cursor for quite some months.
This month, Cursor is blocked and it is in blacklist for my Italian bank also.
I just solved be on the phone with a bank operator that opened a 5 minutes windows to make the payment.
Already spoke with Cursor to solve their rating problem with Stripe…
Same issue for me (from Italy). I asked [email protected] and they replyed:
Since some Italian cards can have issues with Stripe, try these alternatives:
No wonder none of them worker… I didn’t try Google Pay, but I think the problem is related to the cards and Google Pay or Apple Pay cannot help here.
I finally solved the issue using a German card, but I don’t consider this a workaround since many people do not have this option.
Please @Cursor do invest some time to fix this silly issue. Thanks!
Please @cursor, you guys solved many complicated technical issues in developing your editor, it is unconscionable for you not to solve this one. Add PayPal support, add more payment options, do something about it.
Same thing happened to me. I’m currently subscribed to Cursor Pro and have had successful payments for 2 months now using a Mastercard in the Philippines. A few days ago, I received a notification in Cursor saying that my payment failed. I tried other cards as well (mastercard and visa), and still failed. Tried to contact and sent them an email ([email protected] and [email protected]) but still no response.
Happened to me to day as well, been paying for 6 months already on Cursor Pro and suddenly all payment methods not working for me here in the Philippines.
Could you email me [email protected]? I will look into it. Also include [email protected]
Hi Andrew, appreciate the help. I sent the email.