Hi,
I renewed my subscription on 14 April and $20 was deducted. On 15 April another deduction was made for $20.
Unfortunately, no reply from hi@cursor.so
Need assistance to resolve this problem
Thanks
@admins I have seen a couple of posts with the same issue. This seems to be a recurring problem with cursor?
This not only disrupts my budget but also erodes my trust in the system. It’s crucial that such errors are addressed promptly to maintain customer confidence and financial integrity.
Absolutely understand the frustration here, so sorry for the duplicate bills. We’ve made a fix and are working through the outstanding duplicate payments (we’re a small team that’s a bit swamped with support requests, so please bear with us).
If you email us with your account email at hi@cursor.sh, will send a refund and get this resolved asap!