First time ever login after registering - "Your request has been blocked as our system has detected suspicious activity from your account."

[adrian-kurzeja]

Hello, I just logged for the first time, 1 min after signing up and I have following error while trying to send my FIRST prompt:

Your request has been blocked as our system has detected suspicious activity from your account.

If you believe this is a mistake, please contact us at [email protected].

(Request ID: 8c7d5727-85c2-44a4-8064-1f934dd41b47)

I didn’t even added any files to the folder… What should I do? And how to prevent it in future, like what the hel

Wanted to try cursor, cos they are using it on my AI course but it doesn’t look promising help please

Thank you!

[jokerfool]

Did you send an email to support?

[jdubb75]

@danperks

Hey all, we’ve been attempting to crack down on fraudulent use of Cursor over the past 24-48 hours, as for a short while, this detection was overly sensitive, causing some false positives.

We have now tuned this down, so you should no longer be seeing any issues here!

If you are, try tweaking your prompt to ensure you aren’t sending the same request over and over.

Apologies for the inconvenience here!

Please view the post that is marked as solved.

[FIXED] Your request has been blocked as our system has detected suspicious activity from your account. If you believe this is a mistake, please contact us at [email protected]

Tip & trick to solve temporary : You can first request with deepseek and enter prompt later with claude or other models

[Janet_Burson]

This was my first greeting to Cursor as well. I am not willing to try to debug such things. If the tool errors out with the very first question and persists in doing so, where can we possibly go from here?

[Havanyani]

All I did was start a new chat and tell Assistant to start the agreed Plan 2, which was nothing more than outlining the frontend development schedule, then my request was blocked!

[Bhabani_Sankar]

I am here for same reason ‘detected suspicious activity’.
Everywhere, we have been told to give a clear prompt to get a clear output; Giving a clear prompts actually blocked you for using the tool, what is the meaning of that? How can Cursor make our life easy, when I am blocked from last 24hours

[Bhabani_Sankar]

Response from Cursor Team:

Due to recent increased misuse of our system, your request may have been blocked as a security measure. Here’s how to resolve this.

First, please check if you are using a VPN. If you are, try turning it off.

If turning off your VPN doesn’t work, you can try these additional steps:

• Create a new chat

• Try again later

• Create a new account using Google or GitHub OAuth authentication

• Sign up for Cursor Pro

Let me know if you need anything else!