Grok Bot 0.47.0 — Bot failed to respond; failed sends have clientNonce but no requestId; please recover Agent Computer

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Every new message to Grok Bot on this account fails with:

Bot failed to respond / Something went wrong while generating the reply. Try again.

Chinese UI (exact): 「Bot 未能回复 / 生成回复时出错了。请重试。」

This is not one bad chat. It hits at least two Bots. Failed user messages stay local only: they have a clientNonce but no requestId / sendAcceptance ack.

Last successful reply was request ID 626c1fa5-3e71-4640-8111-c87fc0debd49 at 2026-09-10 21:47 EDT. Subsequent messages from 22:01 EDT onward never got a request ID, including trivial pings.

Have not used Reset Agent Computer / Update Agent Computer (previous incidents showed Reset can leave the box in a partial state). App is signed in, no local crash (crashSeen: false).

Please recover the Agent Computer on the backend.

Steps to Reproduce

  1. Open Grok Bot 0.47.0 on macOS.
  2. Open an existing Bot.
  3. Send any message, including a short ping.
  4. Red error appears. Failed send has clientNonce only.

Expected Behavior

The Bot replies, and the send is acknowledged with a requestId.

Operating System

macOS 26.0 (build 26A428), Apple M5, arm64

Version Information

Grok Bot: 0.47.0 ([email protected], Electron 42.1.0)
Release track: desktop stable
Account slot: google-oauth2|user_01KWB9T4P6QBJQ701NPKCE0C2A

For AI issues: add Request ID with privacy disabled

Last successful request ID: 626c1fa5-3e71-4640-8111-c87fc0debd49
Conversation / agent ID: fa729655-06cc-4a3d-a5d2-75c0783fcee2
Second Bot with the same no-requestId failure: ff301222-1f45-4c87-be9f-a83bf1ff7f84 (failed send at 22:17:49 EDT, nonce c948b538-c7eb-401c-b773-7bc63af9273a)

Failed clientNonces after the last success:

  • 2f459ccf-e567-441d-863d-2913492ff112 (22:01:04 EDT)
  • 497834dd-bb77-45f8-9ba7-135821c93eed
  • c7974aa2-f0b1-44d0-b4ab-b7031aa3aca4
  • 20ee53ba-377e-46c6-98a7-cd1ff7522801
  • 03353099-b0e2-42a1-89f3-f39d70d4a472
  • f281e46e-ed1f-4b09-b623-a091c6ddfc55 (22:25:44 EDT)

Additional Information

  • Timezone: America/New_York (EDT)
  • Did not Reset / Update / reinstall / log out
  • Desktop app remains usable; the cloud computer is the stuck part
  • Please do a server-side Agent Computer recovery; I will not click Reset unless you ask
5

Hi @zoe_Joestar

Can you check to see if your box is healthy again?

7

yes, all good, thank for your help

Colin <[email protected]>于2026年9月11日 周五05:04写道：

8

I am sending a message, the bot flashes, but then doesn’t respond. I am trying to triage with Cursor, but it is told me to reach out here since all of the other options failed. It told me I need to recover the agent computer.

  • [email protected]
  • Grok Bot 0.47.0 on macOS
  • “icon flashes, no reply, no request ID”
  • that sign-out and VPN-off already failed
9

@Colin can you help me

10

@jadles Instead of tagging onto another user’s solved thread, feel free to start your own!