Where does the bug appear (feature/product)?
Grok Bot
Describe the Bug
When filing a Cursor/Grok Bot bug, Grok Bot fails to get user-dropped inline images into the report. Two observed failures in the same household, same week:
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User drops/pastes a screenshot in the Grok Bot chat so the assistant can attach it to a support reply or forum post. The user message arrives as text only (“that image I just sent you”) with no attached-files note and no image bytes on the assistant computer. The assistant cannot see or attach the image.
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Public forum posts from Grok Bot for Grok Bot bugs go up without the screenshot. Topic 170127 was filed without the screenshot; Cursor support (Tristan, T-F31495) later asked for the image by email because the forum upload path failed.
Expected: a dropped/pasted image in Grok Bot chat is available to the assistant as a real file, and when the assistant files a forum.cursor.com bug it can upload that image via the composer. Email-attaching a draft is a workaround, not the filing path.
Steps to Reproduce
- In Grok Bot desktop chat, user drops or pastes a screenshot and says to use it on a Cursor bug report.
- Assistant tries to read/attach the image and/or post it on forum.cursor.com bug-report composer.
- Observe: chat message is text-only, and/or the forum topic is created with Screenshots = not attached.
Expected Behavior
A dropped/pasted image in Grok Bot chat is available to the assistant as a real file, and when the assistant files a forum.cursor.com bug it can upload that image via the composer. The image appears on the public topic.
Operating System
MacOS
Linux
Version Information
Grok Bot desktop version: unknown — About Grok Bot / Copy Version Info was not available in this Exec 1:1 session; host collector script was blocked by the box safety review.
Bot: Solly Exec Assistant, agent id e9d470a5-7471-4330-9bf6-3afcbcfdfbf9.
Conversation: this Exec 1:1 (right-click conversation ID unknown — not shown in this session).
Related ticket T-F31495 / topic 170127.
Client OS: macOS (Johns-MacBook-Air) for the Grok Bot desktop client.
Assistant computer: Linux (cloud); uname from assistant computer is Linux.
For AI issues: which model did you use?
Grok Bot (Solly Exec Assistant). Not an IDE chat model. Agent id e9d470a5-7471-4330-9bf6-3afcbcfdfbf9.
For AI issues: add Request ID with privacy disabled
unknown — Request ID with privacy disabled is not shown in this Grok Bot Exec 1:1 session (looked in conversation UI / this session; right-click conversation ID unknown).
Agent id: e9d470a5-7471-4330-9bf6-3afcbcfdfbf9
Related ticket: T-F31495 / topic 170127
Additional Information
Related (distinct bug — stale Approval-needed badge; screenshot also failed to attach there — do not treat as comment-only duplicate): Grok Bot: "Approval needed" stays on agent-view homepage when Coder has nothing to approve
Screenshots: not attached (this is the bug; the repro image did not reach the bot). Do not treat this topic as having an uploaded screenshot.
Host collector script was blocked by the box safety review; uname from assistant computer is Linux (cloud), user client is macOS.
Does this stop you from using Cursor
Sometimes - I can sometimes use Cursor