Grok Bot iOS — Can’t reach Chief of Staff’s screen; Recover not offered

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

iOS-only. The app opens and the bot list works, but opening the computer for Chief of Staff shows: “Can’t reach Chief of Staff’s screen” with only a Retry button. The bot also reports that it is down.
Left that screen open for about an hour. No Recover / Update / Reset Agent Computer controls appear. The “?” is only how-to text, not feedback.
This is the shared Agent Computer being unreachable. Local Retry does nothing.

Steps to Reproduce

  1. Open Grok Bot on iPhone (iOS 26.6.1).
  2. Open Chief of Staff and open its computer / screen.
  3. See “Can’t reach Chief of Staff’s screen” and Retry.
  4. Already tried: force-quit, sign out/in, Wi‑Fi and 5G, no VPN, multiple networks, leave the error screen open ~1 hour. Recover

Expected Behavior

The shared Agent Computer should load, or iOS should offer Recover computer so the box can be rebuilt. Bots and chats should stay intact.

Screenshots / Screen Recordings

Operating System

iOS

Version Information

iOS 26.6.1 (iPhone only — no desktop app)

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey @Ben_McBride, thanks for the report.

Please force-quit the Grok Bot app on your iPhone, reopen it, and open Chief of Staff’s computer again. Let us know if it’s working again!

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

iOS-only. The app opens and the bot list works, but opening the computer for Chief of Staff shows: “Can’t reach Chief of Staff’s screen” with only a Retry button. The bot also reports that it is down.
Left that screen open for about an hour. No Recover / Update / Reset Agent Computer controls appear. The “?” is only how-to text, not feedback.
This is the shared Agent Computer being unreachable. Local Retry does nothing.

Steps to Reproduce

  1. Open Grok Bot on iPhone (iOS 26.6.1).
  2. Open Chief of Staff and open its computer / screen.
  3. See “Can’t reach Chief of Staff’s screen” and Retry.
  4. Already tried: force-quit, sign out/in, Wi‑Fi and 5G, no VPN, multiple networks, leave the error screen open ~1 hour. Recover

Expected Behavior

The shared Agent Computer should load, or iOS should offer Recover computer so the box can be rebuilt. Bots and chats should stay intact.

Screenshots / Screen Recordings

Operating System

iOS

Version Information

iOS 26.6.1 (iPhone only — no desktop app)

Does this stop you from using Cursor

Yes - Cursor is unusable