Where does the bug appear (feature/product)?
Grok Bot
Describe the Bug
Grok does not work for me anymore. Reset did not work, re-installation did not work…can anyone help?
Hey @andreasmunddk-code
This isn’t anything on your end, and reinstalling or resetting won’t fix it, so you can hold off on those. Grok Bot’s been under heavy load since launch, which is what’s blocking agents from loading and setup from finishing. Your agents, files, and logins are safe. We’re actively working on it, so just give it a bit and try again later. If it asks you to sign in again, use the same login you originally set it up with (e.g. Google/X) rather than email + password. I’ll post here once it’s stable.
Is this resolved ? As i am still not able to reconnect on grok bot.
@mohitjain still not resolved on my side as of 16 Aug.
I posted yesterday and also emailed [email protected] — no reply yet.
Details:
- Product: Grok Bot desktop on macOS, same Cursor login I originally set up ([email protected])
- Setup never finishes: “Grok Bot couldn’t finish setting up” / “Can’t reach your computer”
- Settings → Reset Grok Bot’s Computer is disabled with “Open a Bot to reset the shared computer.” I can’t open a Bot until the computer exists, so I’m stuck.
- Sign out / sign in did not help. The assigned cloud host still does not resolve (NXDOMAIN). A new pod id appeared later and that one also does not resolve.
- Local internet and api2.cursor.sh are fine.
I can’t pay for a second Cursor account just to start over. Please recreate the Grok Bot sandbox on this account.
Thanks.
Reset failed — computer in a partial state, retry loop
To prevent this from becoming a megathread for multiple users to report similar-looking yet distinct issues, I’m going to close it. Please create a new thread if you run into any issues!