Grok Bot stuck on white loading dot after install

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

I installed Grok Bot 0.30.0 on Windows and launched it for the first time. The window stays on a white loading dot in the center and never proceeds. There is no Settings UI, so I cannot Reset / Recover the Agent Computer myself.
This is not a crash. The app stays open. I am already signed in with my Cursor account. Reinstalling did not seem like the right next step, because staff have said this pattern is the cloud virtual computer failing to start on first creation.
Please rebuild / reset the Grok Bot computer on your side for this account.

Steps to Reproduce

  1. Install Grok Bot 0.30.0 on Windows 10.
  2. Launch the app.
  3. Observe a white loading dot in the center of the window.
  4. Wait. The UI never appears.

Expected Behavior

The first-launch setup should finish and show the normal Grok Bot UI (or an error I can act on, such as Reset Computer).

Operating System

Windows 10/11

Version Information

Grok Bot version: 0.30.0 (stable)
OS: Windows 10 (10.0.19045), x64
Timezone: Asia/Tokyo

Additional Information

  • Grok Bot process stays running (no crash dump).
  • Login completed (Google / Cursor account).
  • Outbound HTTPS to Cursor / AWS succeeds.
  • The local helper (local-exec-daemon) started, then hit “desktop ownership lost”, HTTP 404 on response POSTs, and cli_unknown_command. After that it sits idle (inflightCount 0) while the UI remains on the loading dot.

Does this stop you from using Cursor

No - Cursor works, but with this issue

same

Same issue here. Stuck on a black dot on a Mac.

Same issue, black Dot on white screen, then stuck

Hey all,

Your computers were all rebuilt fresh onto healthy hosts. Please relaunch the app and let us know how it goes.

Everyone’s boxes appear healthy now. To avoid this becoming a megathread for others to post, I am going to close this thread. Don’t hesitate to raise a new thread if you still face an issue.