On first launch after sign-in, Grok Bot briefly shows “Creating Grok Bot’s computer”, then the main window goes fully white/blank. No UI, no Settings, so I can’t use Update/Reset Agent Computer myself. Reinstalling the app, clearing local cache, fully quitting leftover processes, and relaunching does not fix it. Local connectivity to *.cursorvm.com appears fine; this looks like a stuck cloud Agent Computer on the account side.
Steps to Reproduce
Install Grok Bot 0.24.0 on Windows 11 and sign in with Cursor.
Wait for first-run setup: “Creating Grok Bot’s computer”.
After a short time the window turns completely white/blank.
Fully quit Grok Bot, clear cache, reinstall, and relaunch — same result.
Expected Behavior
Setup should finish creating the Agent Computer and open the normal Grok Bot UI so I can create/use bots. If the cloud computer is stuck, I should at least get an error with Retry / Recover / Reset options instead of a blank white window.
Network checks: us8.cursorvm.com resolves to real AWS IPs and HTTPS to the host returns expected ELB 404.
App process stays running with live HTTPS connections while the window is white.
Because the UI never paints, Settings → Beta → Update/Reset Agent Computer is unavailable.
Please rebuild / reset the Agent Computer for my account on the backend.
The cloud computer we created for your account came up in a state our own servers can’t reach, which is why the app can’t get past that screen, and reinstalling doesn’t change anything. The situation is steadily improving and should be resolved soon.
Your Grok Bot computer should have been restored on our side (no specific action we took). Please fully quit Grok Bot and relaunch it, it should now get past the setup screen and load normally.
I have the exact same issue since I installed Grok Bot 0.24.0 on Windows 11. Even on the newest .28 release it didn’t change anything. Just a white screen.
Grok Bot 0.29.0 on Windows completes Cursor authentication—the browser says “All set! Feel free to return to Grok Bot”—but the desktop app shows “Setting up Grok Bot on this computer” and then remains completely blank. Ctrl+, produces no Settings window. I fully ended all seven Grok Bot processes, relaunched, and waited five minutes; the problem remains. Please check and rebuild or recover the Agent Computer associated with my account. I can provide account details privately.
Grok Bot 0.29.0 on Windows completes Cursor authentication—the browser says “All set! Feel free to return to Grok Bot”—but the desktop app shows “Setting up Grok Bot on this computer” and then remains completely blank. Ctrl+, produces no Settings window. I fully ended all seven Grok Bot processes, relaunched, and waited five minutes; the problem remains. Please check and rebuild or recover the Agent Computer associated with my account. I can provide account details privately.
@Kenneth_Jay and @SigiB could you give it another try? I believe both computers are now unstuck.
@ReliableRy I checked the account tied to your forum email and couldn’t find any Grok Bot activity on it, so there’s nothing on our side to rebuild yet. Two things would help: did you sign in to Grok Bot with a different email than the one on your forum account (for example, signing in with Grok creates a separate account)? And could you share a screenshot of what you see when the app hangs?
Hi there, I am experiencing a similar issue. Grok bot was working for me until today. Earlier today, I had a warning saying it has trouble connecting to my computer, and I (in hindsight rather racklessly) reinstall the grok bot. But now after the initail login and loading, it is stuck at this white circle screen. Would love to get some assistance.
Operating System
macOS Tahoe 26.6.2
Version Information
Grok Bot:
Version: 0.30.0
Release Track: stable
OS: darwin
Signed in successfully. App showed setup / “Creating Grok Bot’s computer”, then the window went fully white with only a black circle in the centre. No UI, no Settings, so I cannot Update or Reset Agent Computer myself.
Reinstalling and relaunching does not help.
This matches the stuck Agent Computer reports from the last few days. Please rebuild the Agent Computer on the account side.
OS: Windows 11
App: Grok Bot desktop (latest installer as of 29 Aug 2026)
I can fully quit and relaunch once you confirm the computer is rebuilt.
We checked both of your accounts. In both cases, the cloud computer tied to your account was in a state our servers couldn’t reach when you posted.
Both computers came back online shortly after your posts, and both of your apps have been connected and healthy since then, so you should be all set.
To prevent this from becoming a catch-all thread for all similar-looking issues, I’m going to close it. If you encounter an issue, please create a new thread.
