Grok Bot stuck sending on desktop and iPhone after Update and Reset

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Grok Bot stuck sending on desktop and iPhone after Update and Reset — please recover Agent Computer

Steps to Reproduce

Product: Grok Bot
Please recover / recreate my Agent Computer on the backend. Self-serve Update and Reset did not restore replies.
What happens:

  • Every message stays on a sending/loading spinner, including “hello”
  • Same on desktop Grok Bot and iPhone Grok Bot
  • New bots also fail
  • Cursor Grok / Cloud Agents still work
  • Grok Bot weekly usage is 48% used (resets 19 Sep), so this is not a usage limit
    Already tried:
  • Force quit and reopen on phone and desktop
  • Settings > Updates > Update Grok Bot’s Computer
  • Settings > Updates > Reset Grok Bot’s Computer
  • Still stuck sending after both
    Please do a server-side Agent Computer recover/recreate. I will not click Reset again.
    Cursor account email: [[email protected]]
    Grok Bot version: [0.53.0]
    Desktop OS: [Mac]
    Phone: iOS
    Bot name: [Vision]

Expected Behavior

Grok Bot stuck sending on desktop and iPhone after Update and Reset — please recover Agent Computer

Version Information

Grok Bot version: [0.53.0]

For AI issues: which model did you use?

Grok Bot: Vision

3 posts were merged into an existing topic: Some of the bots became unresponsive (failed to send on my messages to them)