Hello, I am a paying user of Cursor and I have encountered serious issues while using Cursor
My internet connection is normal, and I have no problem chatting with the internet using a browser or social media app. However, I frequently encounter network problems when using cursor. Do I need to use VPN to use cursor software in China?
When I used Ctrl+N to create a new chat window, the network was restored and I had normal conversations with AI. However, when I had a second or third conversation, there were network issues again.
And every time I start a new conversation, AI doesn’t remember the previous question, so it keeps repeating the wrong things
If the problem persists, please check your internet connection or VPN, or email us at hi@cursor.sh. Request ID: 6ffbaf9b-2d02-452f-bace-6de9940e5332
Hello! Now a more serious issue has arisen. I started a new conversation with AI, but it didn’t respond at all. I have ensured that my Cursor is the latest version, 0.45.11. Furthermore, I noticed that after my conversation with AI in Cursor, over 300 errors appeared in the developer console of Cursor. I just became a member yesterday, and this issue has already arisen, which leaves me feeling helpless. I hope you can help me as soon as possible, because my project really needs Cursor, and if this issue is not resolved, my membership fee will be wasted. This time, I will zip the logs file of Cursor and send it to you. Please advise me on what I should do.
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