I’ve had a negative experience when trying to reach the Cursor.sh support team via hi@cursor.sh. Responses are either delayed or not received at all. It’s possible that hi@cursor.sh isn’t the correct channel for support inquiries.
Does anyone have suggestions for a better way to communicate with their support team or any tips on getting a faster response?
Sorry you haven’t gotten a reply! hi@cursor.sh is a great way to reach us, and we’re growing the team to make sure we get everybody a quick reply.
I’ll DM you now to help with your request as well!
I would like to register a corporate account, but I’m encountering issues when trying to register with an email that has a .ge domain. Could you please assist me in resolving this? I have already sent all the relevant details to hi@cursor.sh
I’m still waiting for a response to my request. 
me too, it’s been almost a month and i’ve made multiple issues in the forums.
@Michael-RealT (the ceo) responded back asking why, and i haven’t heard back even though i’ve responded multiple times to be like “umm, hello?” after my initial response to them 
It seems they have a limited number of professional developers and a small support team. While Cursor is a great platform, the support could use some improvement. Cursor Team, how can we help you enhance your service?
word
hey! sorry about the delay. we’re working through a bit of a backlog atm. anyone here that hasn’t got help yet?
Nope 
I’ve started looking for alternative solutions. I really hope the Cursors.sh team can find the resources to improve their support quality.
Hi Team,
I have also tried to contact the support team on consolidation and migration of accounts into one team. we now have 24 users on the system but I cannot get anyone to respond to my concerns and questions and I am not able to see or manage the users in this manner.
Please get in touch support,
ta,
Hi Gary, I have sent you a private message. Sorry for the delay.
Hi Dan, I have a billing issue and the support at hi@cursor.com is not responding. Could you help please?
I cannot onboard new developers under my team account until I resolve this.
Thank you
hi eric,
i have billing issues, and my scenario is a bit different, could you please help?
I too need support and have sent a few emails to hi@cursor.com and need assistance.