I’ve had a negative experience when trying to reach the Cursor.sh support team via hi@cursor.sh. Responses are either delayed or not received at all. It’s possible that hi@cursor.sh isn’t the correct channel for support inquiries.
Does anyone have suggestions for a better way to communicate with their support team or any tips on getting a faster response?
I would like to register a corporate account, but I’m encountering issues when trying to register with an email that has a .ge domain. Could you please assist me in resolving this? I have already sent all the relevant details to hi@cursor.sh
me too, it’s been almost a month and i’ve made multiple issues in the forums.
@Michael-RealT (the ceo) responded back asking why, and i haven’t heard back even though i’ve responded multiple times to be like “umm, hello?” after my initial response to them
It seems they have a limited number of professional developers and a small support team. While Cursor is a great platform, the support could use some improvement. Cursor Team, how can we help you enhance your service?
I have also tried to contact the support team on consolidation and migration of accounts into one team. we now have 24 users on the system but I cannot get anyone to respond to my concerns and questions and I am not able to see or manage the users in this manner.