How to Effectively Contact the Cursor.sh Support Team?

I’ve had a negative experience when trying to reach the Cursor.sh support team via hi@cursor.sh. Responses are either delayed or not received at all. It’s possible that hi@cursor.sh isn’t the correct channel for support inquiries.

Does anyone have suggestions for a better way to communicate with their support team or any tips on getting a faster response?

Sorry you haven’t gotten a reply! hi@cursor.sh is a great way to reach us, and we’re growing the team to make sure we get everybody a quick reply.

I’ll DM you now to help with your request as well!

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I would like to register a corporate account, but I’m encountering issues when trying to register with an email that has a .ge domain. Could you please assist me in resolving this? I have already sent all the relevant details to hi@cursor.sh

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I’m still waiting for a response to my request. :neutral_face:

me too, it’s been almost a month and i’ve made multiple issues in the forums.

@Michael-RealT (the ceo) responded back asking why, and i haven’t heard back even though i’ve responded multiple times to be like “umm, hello?” after my initial response to them :thinking:

It seems they have a limited number of professional developers and a small support team. While Cursor is a great platform, the support could use some improvement. Cursor Team, how can we help you enhance your service?