Just wondering how long it usually takes for the Cursor team to respond?

[rickxt]

I’ve been waiting 15 days and still nothing. Is this normal? Tried everything—emails, support forms, even tagged them online—but no luck. Does anyone know if posting here actually reaches the team? I love using Cursor (even paid for a subscription), but it’s wild that there’s zero customer support. Anyone else deal with this? Any tips?

[Glucius-TM]

Well, I couldn’t tell you, I imagine it depends on the context of the message, but one thing I’m sure of is that they are very fast and efficient at deleting posts.

[moinsen-dev]

Even if they the answer, dont expect something:

Quality of Cursor support, what are your experiences?

Hi, I wrote an email to [email protected]: [image] Then I pasted that screenshot to chatgp and asked this question: How would you rate the response from Nick? Did he read my email carefully? Nick’s response seems somewhat generic and does not fully acknowledge the details of your email. Here are the key points that suggest he may not have read your message carefully: Lack of Specific Acknowledgment: • You described that the issue is intermittent and related to the Dock process running over …