hello,
i’ve emailed [email protected] regarding this issue, but i noticed i inadvertently got double billed on another account that i don’t use. i’ve provided all the pertinent information on the email, please let me know if any further information is needed.
thank you 
hello ?
what’s the turnaround for receiving a response from support?
Good luck I’ve been waiting for a week now after paying for a whole year Business and being downgraded to free
@Michael-RealT just wanted to get this on your radar / thank you 
so how do i get support?
@Michael-RealT (the ceo) emailed me and asked why i wanted to refund, but haven’t heard back since.
hey! happy to take a look at this!
I’m also waiting for a response regarding this issue. Please reply to my email.