Support – Refund Request for double billing

hello,

i’ve emailed hi@cursor.com regarding this issue, but i noticed i inadvertently got double billed on another account that i don’t use. i’ve provided all the pertinent information on the email, please let me know if any further information is needed.

thank you :bowing_man:

1 Like

hello ?

what’s the turnaround for receiving a response from support?

Good luck I’ve been waiting for a week now after paying for a whole year Business and being downgraded to free

@Michael-RealT just wanted to get this on your radar / thank you :bowing_man:t3:

so how do i get support?

@Michael-RealT (the ceo) emailed me and asked why i wanted to refund, but haven’t heard back since.