[image] it stays in this stage and it does not response , i have tried the proxy settings from other topics but the situation stays the same , please help . Thank you

Hi @marjus15 Try this: [image] Cursor Auto complete stopped working suddenly Bug Report Hi @justinj Try turning off HTTP2 in the settings. Here’s how you can do it:

hi @deanrie , thank you for the response , i tried your recommendation but now the cursor says [image] my request id 2c6ee7b9-b095-495c-a2fe-59c0938e0f42 Thank you for your time

In some cases, this has helped many users. Try enabling a VPN or another proxy server too. [image] Cursor - Build Software Faster Built to make you extraordinarily productive, Cursor is the best way to code with AI.

I can not reach cursor at any model when i am within my company network, i have pro plan

Support Help

deanrie (Dean Rie) October 14, 2024, 7:50am 2

Hi @marjus15

Try this:

Topic		Replies	Views
Connection failed. If the problem persists, please check your internet connection or VPN (Request ID: 8e4a3f71-cd77-428d-b9a6-5ab78d7be223) Bug Reports	4	296	May 8, 2025
Cursor API Stuck Bug Reports performance	1	50	March 12, 2026
Cursor network problem Bug Reports	7	737	August 12, 2025
I’m not getting any specific error message. However, I’m unable to use Cursor at all Bug Reports	7	143	December 29, 2025
Cursor Tab not working. Usage of HTTP/2 despite having it disabled Bug Reports	12	5996	February 25, 2025

I can not reach cursor at any model when i am within my company network, i have pro plan

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