I can not reach cursor at any model when i am within my company network, i have pro plan

Bug Report
1

image
it stays in this stage and it does not response , i have tried the proxy settings from other topics but the situation stays the same , please help .
Thank you

2

Hi @marjus15

Try this:

3

hi @deanrie , thank you for the response , i tried your recommendation but now the cursor says
image
my request id
2c6ee7b9-b095-495c-a2fe-59c0938e0f42
Thank you for your time

4

In some cases, this has helped many users. Try enabling a VPN or another proxy server too.