I paid money about ten days ago. I am not upgraded!

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1

I have paid about ten days ago. It is not upgraded why?

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Sad customer.

2

Hi @nicklee002e ,

Have you tried this simple troubleshooting step?

https://docs.cursor.com/troubleshooting/common-issues#i-just-subscribed-to-pro-but-i-m-still-on-the-free-plan-in-the-app

I just subscribed to Pro but I’m still on the free plan in the app.

Try logging out and logging back in from the Cursor Settings Popup.

Settings

You can open Cursor specific settings pane by clicking on the gear button top-right, by pressing Ctrl/⌘ + Shift + J, or with Ctrl/⌘ + Shift + P and typing Cursor Settings.

Ensure you are using the same account you signed up to Pro with.

If you are still experiencing issues, can you please add relevant information from these steps:

https://docs.cursor.com/troubleshooting/troubleshooting-guide