Issue with PRO Upgrade Not Updating

Hello,

I recently purchased the PRO plan for $20, but my account hasn’t been updated yet, even though the amount has already been charged to my card. My account email is pavanidiogo1@gmail.com.

Could you please look into this for me? Let me know if you need any additional details.

Same problem here, what do you use to log in and what payment method?

I’ve already resolved it—I just waited a bit, and now I have the Pro version. By the way, I accidentally purchased the Pro twice, but they’ve already refunded one of them. Thanks to everyone who helped!

Mine too (themaxbros@gmail.com)

Fixed for me aswell now! Should be a warning somewhere that it could take some time to update account

Seems we had a bit of lag on the upgrade process, as it should be almost instant, but looks like everything is resolved!

Do let me know if you have any further issues.

Hello, I just bought Pro version of Cursor. It been 10 minutes but my account has not updated to Pro version yet. The lag is still continues i guess.
My email is: me@frtcn.net

Same with me here: My payment didn't enable Pro features.

That’s really frustrating, to be honest…

Same issue for me, I made the payment and I still can’t use the pro features.
Have you been able to solve this problem?

Mine was just resolved. I sent an email to hi@cursor.com

Thanks, I’ll try the same :raised_hands:

Same here, this really shouldn’t be much of a problem, I enjoy using a Cursor but this is a bit nonsense. Anyways, how much did you need to wait to get your Pro features?

i have the same issue :confused: