Limited model list for Pro, & connection issue

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Extremely limited models now after update to Version: 2.4.21 (Universal), and slow/no response to prompt, showing “connection error: The connection stalled. Please try again”

Steps to Reproduce

I updated to latest ver., and, input new prompt, and this happens, so I check back to auto model list, found only composer 1.

Expected Behavior

before I update to 2.4.21, everything moves just fine, I get accurate feedback from prompt analysis, and have multiple choice of models.

Screenshots / Screen Recordings

Operating System

MacOS

Version Information

Version: 2.4.21 (Universal)
VSCode Version: 1.105.1
Commit: dc8361355d709f306d5159635a677a571b277bc0
Date: 2026-01-22T16:57:59.675Z
Build Type: Stable
Release Track: Default
Electron: 39.2.7
Chromium: 142.0.7444.235
Node.js: 22.21.1
V8: 14.2.231.21-electron.0
OS: Darwin arm64 24.6.0

For AI issues: which model did you use?

I turn on auto, and switch to composer 1, same connection issue

For AI issues: add Request ID with privacy disabled

Request ID: 81a9465a-0848-4ce8-b138-d4a1965beea1
Connection stalled
LTe: Connection stalled
at $mf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9096:4764)
at ova.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9096:8170)
at async qyt.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34190:57047)
at async Wpc.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34239:7695)
at async Wpc.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34239:8436)
at async FTe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9170:14575)

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey, thanks for the report.

Try these steps:

  1. Sign out and sign in
    Cursor Settings → Sign Out, then Sign In again. A few similar bugs after 2.4.21 were fixed this way: Persistent Connection Error

  2. Check API keys and Base URL
    Cursor Settings → Models:

  • Make sure “Override OpenAI Base URL” is turned off
  • Check if you have any third-party API keys (OpenAI, Anthropic, etc.). If you do, try removing them temporarily
  1. Network Diagnostics
    Cursor Settings → Network → Run Diagnostics. Send a screenshot of the results if the steps above don’t help

  2. If it still doesn’t work
    Try creating a new test folder with an empty project and open it in Cursor. If it works there, the issue is probably in the local cache for your project. As a workaround, you can try renaming the project folder (MyProject → MyProject_v2): Connection Error / Stalled Agent requests for hours

Let me know how it goes. I’m especially interested in the results from the first two steps.

thanks for feedback here! let me have a quick check and feedback later if things getting better.

I’ve changed several network, now it’s finally back to working after re-boot…:joy:

Left issue is AI model list not yet refreshed, weird thing is in my account page I can clearly see all those models in default settings, yet I cannot get those refreshed in my setting page..

btw, I re-do sign-out/in earlier right after 2.4.21 update due to an issue that I cannot even send the prompt, keep telling me to refresh the window. That, was fixed after sign out/in.

Glad the connection issue got resolved.

About the model list, it’s not a bug, it’s due to regional restrictions. OpenAI (GPT), Anthropic (Claude), and Google (Gemini) block access from some regions, so those models don’t show up in Settings.

The Dashboard shows all models available for the Pro plan overall, but locally in the IDE you only see the ones that actually work from your region, like DeepSeek, Grok, Composer, etc.

What you can do:

  • Use the available models. Auto will pick a good one automatically.
  • Try your own provider API key that works in your region: Cursor Settings > Models > Add custom model

More details on regional restrictions: Regions | Cursor Docs

1 Like

Hey guys!
I ran into the same problem today. I tried changing it to HTTP/1, but it didn’t help. I also tried creating a new project folder,

which helped, but after a couple of requests, the same thing happened again. What should I do? Is something broken there?

Not sure if could help, I tried clean cache by re-booting for Macbook, then switch a network with VPN and switch back, then problem solved.

Hey, if disabling HTTP/2 didn’t help, we’ll need to dig deeper.

Could you share:

  • Your Cursor version (Menu → About Cursor → Copy)
  • Your OS
  • Whether you’re using a VPN or a corporate proxy (Zscaler, GlobalProtect, etc.)
  • Developer Tools logs (Help → Toggle Developer Tools → Console tab, then copy errors that include “transport” or “ConnectError”)

In the meantime, try this:

  1. If you’re using a VPN, try:

  2. Sign out and sign back in via Cursor Settings

  3. Try running cursor --disable-extensions from a terminal

In a similar case on Linux, updating the IDE fixed it: Connection Error (Unavailable). If you’re on an older version, updating might help.

Let me know what you find and share the info above. It’ll help us understand what’s going on.

Thanks for the advice.
I tried rebooting, tried changing HTTP/2-1. Moving the project folder to another directory helped—apparently the cache was building up and everything was crashing.

I moved the folder to another directory and now this error doesn’t exist. If it appears, I’ll send you the information. Thanks.

Adding a custom API is indeed a solution, but the experience of switching the cursor’s custom API is extremely poor. It would be great to optimize this to provide a better experience for pro users.

1 Like