[Screenshot 2025-01-24 at 3.55.39 pm] I lost access to my account while using Cursor. I’m on pro with additional fast requests. Going into cursor account shows no usage and says to upgrade. Even though previously it showed 2500/3000 of requests etc. Signing into cursor app sends me to webapp login which I successfully log in - I hit allow but still doesnt sign me in the app. This occurred just when using composer with agent. Iv restarted apps, and computer. Still nothing :frowning: !!! Cursor is awesome please return my access!

Same here: [image] Cursor is down January 24, 2025? Discussion [image] It seems the cursor is down, and I can’t connect to it as of January 24, 2025. Is anyone else experiencing the same issue?

Ok judging by the Bug reports its a global problem - ill await patiently!

I have the exact same issue with my pro account as well, jus happened like 20min ago

same here. I paid for the pro version and my profile says I don’t have access

same here: Request ID: 827a5a4d-bddd-4c4b-b945-9b2baae0c0ee when i tried to login to my cursor account, it shows 500:internal server error

Facing the same issue. I made payment day before yesterday and it downgraded my subscription. Have reached out to cursor team but it was all crickets from there end.

Log in now works, I see account info, and agent composer works smoothly. You are awesome!

Lost access to account

Support Bug Reports

deanrie (Dean Rie) January 24, 2025, 5:03am 2

Same here:

Topic		Replies	Views
Composer/Chat not recognizing my Pro account? Bug Reports	2	232	November 10, 2024
Unable to use cursor at all - Unauthorized request Bug Reports java	47	8689	April 15, 2026
Paid for Cursor Pro, But It Says I’m Not Pro Anymore Bug Reports	19	3032	February 20, 2025
New to cursor - subscribed Pro account. Unable to login / sign in from app Bug Reports	1	567	October 1, 2024
User is unauthorized Bug Reports	219	27483	May 5, 2025

Lost access to account

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