[Screenshot 2025-01-24 at 3.55.39 pm] I lost access to my account while using Cursor. I’m on pro with additional fast requests. Going into cursor account shows no usage and says to upgrade. Even though previously it showed 2500/3000 of requests etc. Signing into cursor app sends me to webapp lo…

Same here: [image] Cursor is down January 24, 2025? Discussion [image] It seems the cursor is down, and I can’t connect to it as of January 24, 2025. Is anyone else experiencing the same issue?

Ok judging by the Bug reports its a global problem - ill await patiently!

I have the exact same issue with my pro account as well, jus happened like 20min ago

same here. I paid for the pro version and my profile says I don’t have access

same here: Request ID: 827a5a4d-bddd-4c4b-b945-9b2baae0c0ee when i tried to login to my cursor account, it shows 500:internal server error

Facing the same issue. I made payment day before yesterday and it downgraded my subscription. Have reached out to cursor team but it was all crickets from there end.

Log in now works, I see account info, and agent composer works smoothly. You are awesome!

Lost access to account

Support Bug Reports

deanrie (Dean Rie) January 24, 2025, 5:03am 2

Same here:

Topic		Replies	Views
Cursor web unable to view Account Pro status Bug Reports	13	526	April 7, 2025
Trying to login, gives me "Error 500" Bug Reports	6	832	January 24, 2025
Suddenly can't use cursor? Bug Reports	31	2708	April 4, 2025
Cursor account portal down, redirecting to broken links Bug Reports	9	1001	January 24, 2025
Cursor Pro lose and login failed with 504 Bug Reports bugbot	13	1066	October 31, 2025

Lost access to account

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