Model Connection Error On IDE

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Showing This Error for past two days
We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment

Request ID: 8cfea4c5-c413-4605-b822-c4741f303aa1

Steps to Reproduce

Model connection error on IDE

Operating System

Linux

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.7.38
VSCode Version: 1.99.3
Commit: fe5d1728063e86edeeda5bebd2c8e14bf4d0f960
Date: 2025-10-06T18:18:58.523Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Linux x64 6.8.0-85-generic

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Thanks for reporting this. Could you please try these steps:

Quick fixes to test:

  1. Logout/login - Go to Cursor Settings → General → Log Out (bottom), then log back in
  2. Create new chat - Try opening a new Agent/chat tab instead of continuing an existing one
  3. Run network diagnostics - Cursor Settings → Network → Run Diagnostics, share results if issues persist
  4. Disable HTTP/2 - Press Ctrl + ,, search “HTTP/2”, enable “Disable HTTP/2” (helps with corporate networks/VPNs)

Are you on a corporate network, VPN, or using a proxy? Which specific models fail (or is it all of them)?

Let me know which step helps!

3

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