My Cursor subscription was lost

I just bought the cursor pro subscription for one year on Dec 5th. But my company invited me to the cursor recently. And suddenly, my github account lost the cursor pro subscription.

Cursor autocomplete was disabled and states I need the pro to do so.

Please HELP!!!

Hey, please send an email to [email protected].

Hi deanrie, I have already reached out the [email protected]. But not hearing back yet.

Hey Deanire, It’s been 3 days and still no response

Looks like you’ve had a response to your email, sorry for the delay!

I have the same problem, while there is more than 2 weeks of my pro subscription left, I’ve reached the free limit!!

I have the same problem, I lost my subscription of one year after i was invited to a team, i just paid in 6/1/2025,Please help. I sent a email to [email protected].

Can you help me? thank you very much