My CURSOR user files were cleared

Support Bug Reports
1

Describe the Bug

He prompted that my CURSOR was not logged in, and then I logged in again and asked me to select the theme and other operations

Steps to Reproduce

I don’t understand, I just closed the previous IDE and reopened it

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.7.52 (user setup)VSCode Version: 1.99.3Commit:9675251a06b1314d50ff34b0cbe5109b78f848c0Date: 2025-10-17T01:41:03.967Z (2 days ago)Electron: 34.5.8
Chromium: 132.0.6834.210Node.js: 20.19.1
V8: 13.2.152.41-electron.0OS: Windows NT x64 10.0.26100

For AI issues: which model did you use?

claude 4.5

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Hey, thanks for the report. To help us understand what happened, could you please clarify:

  • What exactly was lost? Settings only, or also projects/workspaces/extensions?
  • Can you check if these folders still exist?
    %USERPROFILE%\AppData\Roaming\Cursor
    %USERPROFILE%\AppData\Local\Cursor
    %USERPROFILE%\.cursor
  • Were there any error messages before you were logged out?
  • Did anything unusual happen before closing Cursor (crash, update, Windows update, antivirus action)?
  • After logging back in, can you access your previous projects and workspaces, or are they completely gone?