Cursor logged me out, reset my setup, and wiped conversation access

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Yesterday I put my Windows PC to sleep whithout closing Cursor. Today I turned it back on and tried to continue working, but I got the usual:

“Connection failed. If the problem persists, please check your internet connection or VPN.”

I closed Cursor, reopened it and it unexpectedly prompted me to log in again. After logging in, it behaved as if I were a completely new user:

  • Asked me to go through initial setup again
  • Asked me to reconnect/sign in to GitHub again
  • UI showed my previous conversation titles, but
  • When I try to open any of them, it can’t load them (loading forever)

It looks like all conversations are effectively gone, even though their titles still appear. Also my Cursor settings.

  • Are conversations and settings actually deleted, or just inaccessible?
  • Any way to recover them?

Would appreciate any insight or confirmation from others who’ve seen this.

Steps to Reproduce

Yesterday I put my Windows PC to sleep. Today I turned it back on and opened Cursor to continue working, but I got the usual:

“Connection failed. If the problem persists, please check your internet connection or VPN.”

I closed Cursor and reopened it, and then it started treating me like a brand-new user (setup flow again, re-auth, etc.).

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.44 (user setup)
VSCode Version: 1.105.1
Commit: 20adc1003928b0f1b99305dbaf845656ff81f5d0
Date: 2025-12-24T21:41:47.598Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.19045

Does this stop you from using Cursor

No - Cursor works, but with this issue

2

Hey, thanks for the report. Unfortunately, this is a known issue that affects multiple users.

Try restoring from a backup:

  1. Fully close Cursor
  2. Go to %APPDATA%\Cursor\User\globalStorage
  3. Check the file sizes of state.vscdb and state.vscdb.backup
  4. If the backup file is larger, rename it to state.vscdb (make a copy of the current file first)
  5. Start Cursor

One user reported a successful restore using this method.

For the future, I recommend:

  • Regularly using Export Chat for important conversations
  • Backing up the %APPDATA%\Cursor\User\globalStorage folder

Let me know if the backup method helped.

3

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