Payment successful but still on free plan

Support Bug Reports
48

@condor , having same issue with my account as well

1 Like
49

i also got the same problem, please can you help

50

Hello! @condor, can you help me too, please? The same problem happened to me. I paid, but I’m still on the free plan. Thank you.

51

Hello! @condor, can you please help me too? I paid for pro plan, but it’s still showing “You have an unpaid invoice. Please pay your invoice to continue using Cursor.” I have tried logging out and then logging in but it’s still the same.
Thank you.

52

I have paid 2 times for the same billing cycle on for Oct-Nov instead of paying for Dec-Jan cycle, please help on how to resolve this.

53

Please note that billing support is handled through email [email protected].

2 Likes