Pls tell me ? Request ID: 4586a665-9306-49e1-81e4-df4f3e671208

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1

Request ID: 4586a665-9306-49e1-81e4-df4f3e671208
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
[unavailable] Error
OTe: [unavailable] Error
at hpf (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9097:38348)
at upf (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9097:37251)
at Epf (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9098:5088)
at Rva.run (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9098:9098)
at async Vyt.runAgentLoop (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34210:57104)
at async ggc.streamFromAgentBackend (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34259:7835)
at async ggc.getAgentStreamResponse (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34259:8576)
at async qTe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9180:14965)
at async Xi (vscode-file://vscode-app/c:/Program%20Files/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:33004:3808)

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Cursor IDE
  • Cursor CLI
  • Background Agent (GitHub, Slack, Web, Linear)
  • BugBot
  • Somewhere else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

4

I dont know i user Auto agent .
I dont know , just fix the bug because i use premium .
Windows 11 .
i cannt use agent ai , because chat try agin and again

image
image324×184 4.03 KB

5

Hey, thanks for the report. This is usually a connection issue between Cursor and the model backend. Let’s try this:

  1. Disable MCP servers (if any): Cursor Settings > Tools & MCP. Temporarily turn off all MCP servers. This has helped most users.

  2. Disable HTTP/2: Cursor Settings > Network. Turn on Disable HTTP/2. This can help if your network or ISP is interfering with HTTP/2 traffic.

  3. Check your API key settings: Cursor Settings > Models. Make sure Override OpenAI Base URL is off and no third-party API keys are set.

  4. Run network diagnostics: Cursor Settings > Network > Run Diagnostics. Share the results here.

Also:

  • Are you using a VPN, or any proxy or firewall?