I have a general question about Cursor account management.
Is there currently a way for users to manually and permanently remove a saved payment card from their Cursor account?
I can see options for managing or cancelling a subscription, but I cannot find a clear option to completely delete the payment method itself.
If a subscription has already been cancelled, can the saved card be removed immediately from the account settings, or does this always require contacting Cursor support?
I think it would be useful to know the exact procedure for users who simply want to remove their payment method completely.
Hey @David_Lopez
Cards are removed in the Stripe portal, not the Cursor dashboard: go to cursor.com/dashboard/billing → Manage Subscription → under Payment methods, hit the ⋯ next to the card → Delete.
Heads up: Stripe greys out Delete while the card is still the default for a subscription in its paid period (a cancelled sub still counts until the cycle ends). Once that period’s over, delete it yourself from the same portal. If you’d rather not wait, email us from your account address at cursor.com/help and we’ll see if we can do it after verifying a couple of card details.
@David_Lopez this needs to be handled privately since it involves your card details. Please email [email protected] from your account address and the team can help you from there.