Hi, so we’ve had a look at a few of your accounts and it does look like this wait time is expected based on how many slow request you have all used.
While slow requests are unlimited, we have to make sure we protect our capacity to ensure paying customers always have fast responsive requests.
As such, while there isn’t a hard cap on slow request, they will slow down more and more as you use them.
We are hoping to improve the in app messaging on this, so it is more clear why you are waiting so long, and also how long you will be waiting for each request.