I have the same problem! They said the will follow up with the refund and the update to Student Pro account but they are not answering now…
Could someone here please help me with my case?
I applied using university of Iceland email and received a verification link but there was an error verifying my identity. Now I don’t see Iceland in the countries dropdown list.
Already verified my student email. But when I click “Apply Discount” in email, it redirects to setting. And if I click “upgrade to Pro”, the price is still the same.
I found that every time I sent an AI request (especially when chat itself did not handle the problem properly and executed it again or failed to execute it successfully), my free usage times would increase from 1 to 2, doubling. Obviously, I did not ask that many questions.
I have reason to suspect that this is a logical error or a display bug, or this is a deliberate bad behavior by your officials against edu student users.
I hope to attract your attention.
Could you help with this Reddit issue 
Bug Report: Student Verification & Discount Application Issue
Issue Summary
There appears to be a critical disconnect in Cursor AI’s student verification discount flow. While users can successfully complete verification through SheerID with their educational email, the system fails to apply the verified discount at the Stripe checkout stage.
Steps to Reproduce
- User applies for student discount using university .edu email
- User submits verification documentation through SheerID
- User receives confirmation email with “Apply Discount” button
- User clicks button and is correctly redirected to their .edu Cursor account
- User is then redirected to Stripe checkout where the student discount fails to appear
User Troubleshooting Attempted
- Signed out and back in to account
- Cleared browser cache and cookies
- Tested on multiple browsers
- Waited for system sync (extended period)
Impact
This issue is preventing verified students from accessing Cursor AI at the discounted educational rate they qualify for, causing significant frustration and potentially driving away educational users from the platform.
Priority Level
High - The verification system is working partially but failing at the critical payment stage, rendering the student discount program effectively non-functional.
Additional Notes
- User reports that support response times are currently slow
- Multiple users may be experiencing this issue without reporting
- The bug appears consistent across different browsers and after standard troubleshooting steps
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@edu.hmu.gr
i got the email that student id is verified and i still didnt get any discount or any pro subscription
[email protected]
I have a similar issue. At our school, student email addresses aren’t provided at all, but I still passed the student verification. When I click the “Accept Discount” button, I get redirected to my Cursor account settings, and nothing else happens—there’s no confirmation window or any sign that the discount has been applied. I signed up simply using Google.
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Please know that this is still a focus for the team, and we are working to help everyone we can access this plan (both those who were eligible but unable to redeem, those who used their personal email and now cannot redeem, and those not yet eligible!).
We may move slowly to ensure we roll this out safely and correctly, with all the proper verification steps in place, so please be patient while we do so, thanks 
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A lot of people still cannot log in into their accounts made using .edu emails. Any ETA?
Hi @danperks. I applied using my .edu email and received the access code, but I was logged into Cursor using my personal email at the time. I didn’t realize that both the login and the application needed to be under the same .edu email.
After realizing this, I created a new Cursor account with my .edu email and tried to reapply, but I received a message saying the access code had already been used.
Would it be possible to transfer the student access to my .edu account or reissue the access code for the correct email? How can I contact support regarding this?
same
Please solve the issue with using the personal emails first! thank you
Sorry to bother
But i have successfully activated my student discount so i want a refund for my annual subscription. I have contact through email and they respond that will connect a teammate to process the refund but i have been waiting for week and no one contact or reply my email
Please check through my account
Hi! @danperks
After completing the verification process with SheerID, I received a confirmation email (please see the attached screenshot). However, when I click the “Apply Discount” button, I’m redirected to my settings page on Cursor, but nothing happens—there is no discount code provided, nor do I see any updated pricing reflecting the discount.
