Unable to access Gemini 2.5 Pro and Claude models for 3 days

Bug Reports
1

I have been unable to use Gemini 2.5 Pro and all Claude series models for the past 3 days. During this period, I have repeatedly tested my network connection and other similar software, confirming that only Cursor is experiencing this issue.

The error message I consistently receive is:
“Connection failed. If the problem persists, please check your internet connection or VPN
(Request ID: a798d8b0-e84c-44c9-87bc-00bd0530feae)”

Could you please investigate why these models are inaccessible? My internet connection and VPN are working properly with other applications.

Thank you for your assistance.

1 Like
2

562aa8df-3368-4c1a-a064-34295626cf78

3

Hey, I have passed this to the team to look into, but it looks like a specific tool call is failing. Are you using any MCP servers?

4

thx,bro.
I didn’t use any MCP, and I tried uninstalling and reinstalling.
I hope this gets resolved quickly🙏.