Hi, I was previously subscribed to pro but my subscription expired. Now, I am trying to re-subscribe, but every time I am redirected to the page “https://cursor.sh/api/auth/checkoutDeepControl” I am receiving “500 Internal Server Error”.
I’m logged in and on the “Pricing” page, when I click “Get Started” underneath Pro, that’s when I am redirected and get the 500 Internal Server Error.
Alternatively, if I go to my account settings and click “Upgrade to Pro”, then simply nothing at all happens whenever I click the button.
One thing to note is that my account is logged in with GitHub. I tried signing out and signing in with a different account via Google, and then I was able to get to the checkout page. So, it seems there’s something wrong with my account. However, this is the same account that I’ve used before.
I am experiencing the same. Yesterday I’ve got that message that said I’ve exhausted the gpt-4 requests. When I checked I came to know that my account was not active in the editor. When I logged in on the browser, I saw that Basic plan was active. But, I was subscribed to Pro plan. Anyway, I attempted to purchase the pro plan again. I got the same error that mentioned in this thread.
Clicking on Upgrade to Pro does nothing. My email is: tamil@helptap.com