Unauthorized request for the chat

Cursor dont work at all.
Tried at another pc and with different account working there.

Please let me know how to fix this.

I already emailed to support, but no reply from them so far.

Your request has been blocked as our system has detected suspicious activity from your account/ip address. If you believe this is a mistake, please contact us at hi@cursor.com.

Request ID: e794a3e6-6a0c-4e5e-8923-a5b2cb092b53

Hey, are you using a VPN? If yes, try turning it off. If everything is fine on your side, further errors shouldn’t occur.

Thank you so much! Yes VPN was on. Now everything is fine. Thank you for letting me know!

I have this message even if i dont use a VPN