Describe the Bug
We have zscaler and the endpoint loads in the browser if I check, but after the latest update to the app it will not connect and the network troubleshooting shows this.
[2025-06-26T13:45:55.020Z] Start
[2025-06-26T13:45:55.634Z] URL: https://api2.cursor.sh/
[2025-06-26T13:45:55.634Z] Status: 200
[2025-06-26T13:45:55.634Z] IP: 34.224.226.92
[2025-06-26T13:45:55.634Z] Issuer: C=US; O=Zscaler Inc.; CN=Zscaler Intermediate Root CA (zscalertwo(dot)net) (t) – (the (dot) is my edit to post the bug)
[2025-06-26T13:45:55.634Z] Name: api2.cursor.sh
[2025-06-26T13:45:55.634Z] AltName: DNS:api2.cursor.sh
[2025-06-26T13:45:55.634Z] DNS Time: 16ms
[2025-06-26T13:45:55.634Z] Connect Time: 110ms
[2025-06-26T13:45:55.634Z] TLS Time: 354ms
[2025-06-26T13:45:55.634Z] Result: Error: Unexpected certificate issuer: C=US; O=Zscaler Inc.; CN=Zscaler Intermediate Root CA (zscalertwo.net) (t) in 614ms
Steps to Reproduce
Simpley trying to use it, it just sticks on Generating…
Expected Behavior
I expect the agent to work.
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.1.6 (user setup)
VSCode Version: 1.96.2
Commit: 5b19bac7a947f54e4caa3eb7e4c5fbf832389850
Date: 2025-06-25T02:20:02.577Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100
Additional Information
It was working fine before the last cursor update yesterday.
Does this stop you from using Cursor
Yes - Cursor is unusable