Usage not showing

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I have two accounts. One is showing me a detailed usage report, with a graph of daily usage and how much API usage is left/has been used in %. The other account is showing only the table with the model calls and if the tokens were included or not. (No graph, and no info on how much % usage left)

The phenomena is in the browser as well as within Cursor IDE itself. In settings there is usually a report as well, but not with the other account. Which is why I am assuming it’s tied to the user account and not to the browser.

Steps to Reproduce

Open the usage/spending page.

Expected Behavior

Same behavior across all accounts.

Operating System

Windows 10/11

Version Information

Cursor IDE 2.6.14

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hey, this isn’t a bug. The usage chart on the Usage page is being rolled out gradually behind a feature flag, so different accounts may see different layouts. One account might be in the group where the chart is already available, while another one isn’t yet.

While the chart isn’t available, you can check your spend details on the Spending tab.

The same situation was discussed here: Is there any changes in the dashboard? Not able to view the usage graph

Thank you for your reply.

The thing is, not only the chart is missing, I don’t see any information about the spending at all. As described in my initial post.

Thanks for the screenshot. The Spending tab only shows the On-Demand Usage toggle because you don’t have On-Demand enabled. This tab shows spending that goes over your included limit, so when On-Demand is off, there’s nothing to show there. That’s expected behavior for Spending.

Info about how much of your included usage is left (the chart and progress bar) is shown on the Usage tab. That part is currently behind a feature flag and isn’t available to everyone yet.

So in other words, those who do not have this feature flag yet, have no way to tell how much they have used of their granted tokens yet?

Basically yes. Until the chart is rolled out to your account, there’s no summary that shows how much of your limit is left. The only option right now is the requests table on the Usage tab, but yeah, it’s not convenient.

The team knows about the issue. It’s already been discussed in this thread: Is there any changes in the dashboard? Not able to view the usage graph. The chart should gradually come back for all users.

1 Like

Hi, I know usage chart is gradually rolled out to users. I have an enterprise account and I am able to see usage tab and char in Cursor Website, but can not see in Cursor IDE - Windows.
I also have a personal laptop and have Cursor in it, and I can see usage tab in my personal laptop in both Browser and IDE since I am using the basic plan.
So i’m wondering if this is an issue with enterprise customers or if usage feature in IDE is not introduced for enterprise customers yet.
It would be really helpful if we could see usage within Cursor IDE as well and also below the agent chat.

Thanks.
Adam

Hey Adam, a couple of things to check:

  1. In Cursor IDE, go to Settings > General and look for the Usage Summary setting. Make sure it’s set to Always, not Auto or Never.

  2. What version of Cursor are you running on your enterprise Windows machine? You can check in Help > About.

If Usage Summary is already set to Always and you’re on the latest version but still don’t see it, let me know your Cursor version and whether your enterprise plan is token-based or request-based. That’ll help narrow it down.

Hi Dean, Thank you for the reply

  1. In Cursor IDE, go to Settings > General and look for the Usage Summary setting. Make sure it’s set to Always, not Auto or Never. -

    I can remember I saw this last week and set it to Always, but now I do not see the option.

  2. What version of Cursor are you running on your enterprise Windows machine? You can check in Help > About. -

    Version 2.6.20

And our enterprise plan is : usage-based

Thanks,

Adam

Hi @deanrie , any updates?

Hey Adam, thanks for the extra details and the screenshot.

I can see the Usage Summary setting is completely missing from your Settings page. This is a known issue affecting some enterprise accounts. The setting doesn’t show up in the IDE at all, even if it was there before.

Since your enterprise plan is usage-based and you can already see the chart on the web dashboard, cursor.com/dashboard is the best option for tracking your usage for now.

The team is aware of this gap for enterprise users in the IDE. I’ll update here if there’s news.

1 Like

Describe the Bug

I am not getting detailed credit history in dashboard/usage in Ultra plan however pro plan has that.

I have uploaded 2 screenshots, one with pro plan account that has detailed breakdown on amount, but ultra plan account doesn’t have any.

PRO PLAN:

ULTRA PLAN

Steps to Reproduce

Just check a dashboard (https://cursor.com/dashboard/usage)

Expected Behavior

It should show the amount beside usage.

Screenshots / Screen Recordings

Operating System

Windows 10/11
MacOS
Linux

Version Information

WEB UI issue

Does this stop you from using Cursor

No - Cursor works, but with this issue

I was told here to export and then check usage credits but its still not in export

Looks like it is eating too much credits, in 6 hours 7% ($28) are gone even without using much. I really want to look at it can you check.

The cost is not showing either in export or the dashboard