User is unauthorized bug after update

Bug Reports
1

Where does the bug appear (feature/product)?

Cursor CLI

Describe the Bug

agent dosnt work

Request ID: 1856cc1f-0f94-4e27-a693-d9536363884f
“{"error":"ERROR_UNAUTHORIZED","details":{"title":"Unauthorized request.","detail":"User is unauthorized","isRetryable":false},"isExpected":true}”
ConnectError: [unauthenticated] Error
at f8l.$endAiConnectTransportReportError (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7278:371721)
at mAr._doInvokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35946)
at mAr._invokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35688)
at mAr._receiveRequest (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:34453)
at mAr._receiveOneMessage (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:33275)
at Yxt.value (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:31369)
at _e._deliver (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
at _e.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
at jut.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7263:12154)
at MessagePort. (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9387:18292)

Steps to Reproduce

open cursor
open agent chat
ask something

Expected Behavior

response from agent

Screenshots / Screen Recordings

c3.png
c3.png648×572 22.3 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.7.28
VSCode Version: 1.99.3
Commit: adb0f9e3e4f184bba7f3fa6dbfd72ad0ebb8cfd0
Date: 2025-10-01T02:45:21.769Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Darwin arm64 25.0.0

For AI issues: add Request ID with privacy disabled

Request ID: fa9a94d4-eeb1-400b-a306-f7e8ecc339ca
{“error”:“ERROR_UNAUTHORIZED”,“details”:{“title”:“Unauthorized request.”,“detail”:“User is unauthorized”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}
ConnectError: [unauthenticated] Error
at f8l.$endAiConnectTransportReportError (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7278:371721)
at mAr._doInvokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35946)
at mAr._invokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35688)
at mAr._receiveRequest (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:34453)
at mAr._receiveOneMessage (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:33275)
at Yxt.value (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:31369)
at _e._deliver (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
at _e.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
at jut.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7263:12154)
at MessagePort. (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9387:18292)

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Hey, try signing out of Cursor and signing back in. Also create a new chat. That should help.

3

hi @deanrie

I experienced the same issue. I tried logging out and logging back in, but it didn’t fix the problem. I’m a paid user, yet I’m still getting this error

Request ID: b1c648d1-1b7a-44bf-8076-adc58e21b70b
{“error”:“ERROR_UNAUTHORIZED”,“details”:{“title”:“Unauthorized request.”,“detail”:“User is unauthorized”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}
ConnectError: [unauthenticated] Error
at TWl.$endAiConnectTransportReportError (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7347:371721)
at YAr._doInvokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35946)
at YAr._invokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35688)
at YAr._receiveRequest (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:34453)
at YAr._receiveOneMessage (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:33275)
at oEt.value (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:31369)
at _e._deliver (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
at _e.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
at ldt.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7332:12154)
at MessagePort. (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9392:18292)

4

I too am getting the same error.
I tried signing back it, revoking all devices’ access, still it is showing up as user is not authorized.

This is the request ID:
dbfdf1dd-c35e-4f26-bbfe-72dcbe83357c