Describe the Bug
I am on a pro plan, but I am unable to use cursor agent or chat, When i check it on network Diagnostics - Ping , Chat , Agent all are in red and doesn’t seem to work. Thats why when I give any prompt to cursor ai, it doesn’t obey it. It just keep rotating like its working but nothing happens.
I tried with 5 different internets, I am not behind any proxy, nothing worked. Then In same network, I logged out of my pro plan user and logged in with fresh email. Everything is working in this user. What should i do ? Please guide
Steps to Reproduce
You need to see this specific problem on my machine or by logging with my user.
Screenshots / Screen Recordings
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.2.4 (user setup)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T17:09:01.383Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.22631
Does this stop you from using Cursor
Yes - Cursor is unusable