BugBot Not Working

[Acme]

Where does the bug appear (feature/product)?

BugBot

Describe the Bug

I binded Github account to cursor, ensured Bugbot can read the repo, and I bought Bugbot license, but there is some problems make bugbot running.

Bugbot request id: serverGenReqId_75b8555e-535d-4bf5-95a5-d602abbec69c
Bugbot request id: serverGenReqId_6eb55496-fd9e-480c-a9aa-c176ae5b9780

Steps to Reproduce

As indicated above

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.0.69 (Universal)
VSCode Version: 1.99.3
Commit: 63fcac100bd5d5749f2a98aa47d65f6eca61db30
Date: 2025-11-07T18:21:29.650Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 24.6.0

For AI issues: add Request ID with privacy disabled

Bugbot request id: serverGenReqId_75b8555e-535d-4bf5-95a5-d602abbec69c

Bugbot request id: serverGenReqId_6eb55496-fd9e-480c-a9aa-c176ae5b9780

Does this stop you from using Cursor

No - Cursor works, but with this issue

[Acme]

No permission issue

[Acme]

[jkaplan (Jon Kaplan)]

Hey! Looks like you’re hitting a GitHub error. Would you mind trying to uninstall the GitHub app and reinstall it and then try again?

You can do this all from the Bugbot dashboard at Cursor - The AI Code Editor. Just click “Manage” for your connections, then click the GitHub org, click uninstall, then go back to your dashboard, click “Manage”, and reinstall it onto the org.