Bugbot won't run

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1

Where does the bug appear (feature/product)?

BugBot

Describe the Bug

Bugbot has stopped running on my repos.

Steps to Reproduce

  1. login to github
  2. go to Connected Apps
  3. uninstall Cursor
  4. go to cursor.com
  5. add a github integration
  6. give the Cursor/Github app access to all repos
  7. visit a PR
  8. type bugbot run
  9. bugbot never arrives

Expected Behavior

bugbot should run on connected repos

Operating System

Windows 10/11

Version Information

It’s bugbot

For AI issues: which model did you use?

bugbot

Does this stop you from using Cursor

No - Cursor works, but with this issue

3

Hey, I need a bit more info to debug this:

  1. Go to the PR where BugBot didn’t respond and leave a comment: bugbot run verbose=true. Then share the request ID you get back.

  2. Are these PRs you authored, or are they from other repo contributors?

  3. In GitHub, go to Settings > Applications > Installed GitHub Apps and make sure there’s only one Cursor integration installed. After reinstalling, a stuck or duplicate installation can cause routing issues.

  4. Check the Cursor dashboard (BugBot tab) and confirm the specific repos are still enabled after reconnecting.

The request ID from step 1 will help us trace what’s happening on the backend.

4

I’m seeing a similar problem, and also my Cursor Dashboard spins forever and never loads.

I’m a paying BugBot customer, but haven’t been able to get any BugBot reviews for 2-3 days?

here’s an example output from a PR

image
image1592×1014 79.2 KB

5

After days of bugbot not working, after creating this thread, suddenly bugbot is working……..

1 Like