Bug bot stopped working!

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1

Where does the bug appear (feature/product)?

BugBot

Describe the Bug

I have been using bug but inside GitHub for a long time now and started depending on it. Today, it suddenly stopped with no changes to any configuration, permissions, or anything!

It is not detecing new pull requests or new commits to existing pull requests. It basically just stopped showing up.

I tried removing the integration (the app from github) and setting it up again. Didn’t work.

Any ideas?

I went to the cursor’s bug bot panel, and I can see that the new PRs don’t show up there either.

Steps to Reproduce

Set up GitHub integration with BugBot. It just stopped by itself.

Operating System

MacOS

Version Information

This is completely on cloud.

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

3

Hey, thanks for the report. There are a couple things to check and some info I’ll need to debug this on the backend:

  1. Go to the PR that was supposed to trigger BugBot and leave a comment bugbot run verbose=true. This will return a request ID we can use to track what’s happening.

  2. Check your org settings in GitHub (Settings > Applications > Installed GitHub Apps). Make sure only one Cursor integration is installed. Sometimes after a reinstall, a “stuck” installation can cause routing issues.

  3. Also confirm in the Cursor dashboard https://cursor.com/dashboard?tab=bugbot that the specific repos are still enabled after reconnecting.

Can you share the request ID from step 1 and your GitHub org name?

4

Thank you. I checked step 2 (no duplicates or stuck that I can see) and step 3, confirming that repo is still enabled.

Here is the request ID from step 1:

Bugbot request id: serverGenReqId_fe419296-3644-4e2e-8988-73075236b419

GitHub org name is Crewscope (Crewscope Inc. · GitHub)

1 Like
6

Hey there!

We’re aware of an issue with Bugbot right now – you can track it on our status page. https://status.cursor.com/

We apologize for the disruption!

8

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