Can't enable Cursor Tab with Pro account

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Cursor Tab not available

Steps to Reproduce

Login with Pro plan account
Enable Cursor Tab

Expected Behavior

enable Cursor Tab

Screenshots / Screen Recordings

Operating System

Windows 10/11

Version Information

Version: 3.12.17 (user setup)
VS Code Extension API: 1.128.0
Commit: 0fb762053c34788bb7760d5673f8a6d4c8589d50
Date: 2026-07-17T02:53:53.006Z
Layout: IDE
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.256
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

Hey, thanks for the report. Your account looks fine. Your Pro subscription is active, so this Cursor Tab paywall is showing by mistake. Looks like the Tab config got stuck in the client.

Logging out and back in won’t fix it by itself, you’ll need a full restart. Try this:

  • Fully close Cursor, not just the window, make sure the process is quit.
  • Open it again and check Cursor Tab.

If that didn’t help, log out in Cursor Settings, fully restart the app, log in again, then do one more full restart.

If the paywall is still there after that, please send the log from the Output panel. Go to View > Output, pick Cursor Tab in the dropdown, and we’ll dig deeper. I can already see the status bar screenshot, so that’s enough.