Cant log in on windows

Support Help
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I’m not authorizing in IDE, and I’m getting a 404 error in the browser. Also, while I was writing a ticket and checking for updates, err__timeout popped up. The requests don’t seem to be working. Although the site opens in the browser and offers to log in

Steps to Reproduce

While in IDE, I click “Login” and it takes me to the website. I confirm my authorization there, but the following happens in the requests: it just returns 404 and nothing happens. This doesn’t happen on MacOS.

Screenshots / Screen Recordings

Screenshot_5.png
Screenshot_5.png1722×685 56.1 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Версия: 2.1.39 (user setup)
Фиксация: 1.105.1
Дата: 60d42bed27e5775c43ec0428d8c653c49e58e260
Electron: 2025-11-27T02:30:49.286Z
ElectronBuildId: 37.7.0
Chromium: undefined
Node.js: 138.0.7204.251
V8: 22.20.0
ОС: 13.8.258.32-electron.0

Does this stop you from using Cursor

Yes - Cursor is unusable

2

I couldn’t fix it for a week, but like Murphy’s Law, when you ask someone for help, everything gets fixed right away.
P.S. I fixed it this way: there was a thread about proxy, even though I only use Amnesia and nothing. I was checking IDE itself and accidentally saw that I had some kind of proxy ■■■■ in there. I removed it, and all the network diagnostics ran immediately.Although I never went there, overall, happy ending

3

Hey, thanks for the report. Glad you figured it out yourself - the proxy in the IDE settings often messes with login and network requests, even if VPN is off.

4

This topic was automatically closed 22 days after the last reply. New replies are no longer allowed.