Trying to login but nothing happens

Bug Report
1

I installed the application and after proceeding to the login part, I cannot proceed

Captura de Tela 2023-12-07 às 22.24.29
Captura de Tela 2023-12-07 às 22.24.292030×1540 127 KB

2 Likes
2

What happens when you click on “Log In”? Maybe restart Cursor.

3

I have the same problem.

Sitting on Windows 11 and using Cursor 0.18.8

When I press “Log In” or “Sign Up” nothing happens.

The only button that works is “Back”

1 Like
4

No web browser opens for either of you? @Iwanagasan @Masta76

5

No browser opens. Have tried restarting Cursor multiple times. Default browser is Chrome

6

In my case it was due to having an unusual default browser (Arc)

2 Likes
7

@gorgonaut Thank you for the update!

@Iwanagasan Maybe this is a solution for you too?

8

For what it’s worth… I have the same issue when installing on a new computer. I just closed Chrome and then clicked the Log In button again and it proceeded as usual.

9

image
image1395Ă—411 15.9 KB

I am also facing same issues ?

10

Hey, which browser are you using?

11

Same issue after upgrade new version :slight_smile:

2 Likes
12

Yeah, I just logged out, and now I can’t log in anymore on my Cursor IDE.

3 Likes
13

I am unable to login as well. When I press Sign in, it redirects to Chrome and then the cursor login page.
After pressing “Yes, log me in”, nothing happens.

Cursor and Mac specs:
Version: 0.42.5
VSCode Version: 1.93.1
Commit: 001668006cc714afd397f4ef0d52862f5a095530
Date: 2024-11-14T00:33:36.512Z
Electron: 30.4.0
Chromium: 124.0.6367.243
Node.js: 20.15.1
V8: 12.4.254.20-electron.0
OS: Darwin arm64 23.6.0

1 Like
14

same issue here:
Newly installed Ubuntu LTS
Latest chrome

2 Likes
15

Same issue here on Ubuntu 20.04 / chrome.

16

Same issue on a M1 Pro, the requests all fail with code 504 Gateway Timeout

CleanShot 2024-11-26 at 8 .40.30
CleanShot 2024-11-26 at 8 .40.30556Ă—165 12.8 KB

1 Like
17

I am facing the same issue

1 Like
18

Same here.

Version: 0.43.4
VSCode Version: 1.93.1
Commit: 48d735e3dec42accfdf71efabf00bb49e242b880
Date: 2024-11-26T00:13:53.586Z (10 hrs ago)
Electron: 30.5.1
Chromium: 124.0.6367.243
Node.js: 20.16.0
V8: 12.4.254.20-electron.0
OS: Darwin arm64 24.1.0

19

Hi everyone,

We’re currently facing some degradation in our services, but are actively working on it now!
Updates will be posted here on https://status.cursor.com

Sorry for any inconvenience!

20

Hi, on https://status.cursor.com it says that the issue has been fixed, but in the IDE I just downloaded, the login doesn’t work. What should I do?