Cursor ai chat connection error

Hello.

We use Paloalto Global Protect VPN in our company. We cannot connect with ai chat in Cursor IDE. We send the error we get in the developer tool with screenshots attached. We may need to allow certificates or specific domains. Can you share with us the domains we need to allow?

Thank you,
Kasim Şen.

Chat error message:
If the problem persists, please check your internet connection or VPN, or email us at hi@cursor.sh.

Request ID:
f7791b96-29c6-4545-b43d-ed2508a1aa18


1 Like

I have the same issue with GlobalProtect VPN